Below are the archive for Jawatan Kosong Tech Helpdesk Support Januari 2022. There are 13 Job Vacancies Tech Helpdesk Support collected by Jawatan Kosong Terkini. Find Job Vacancies Tech Helpdesk Support that match with your criteria.
JAWATAN KOSONG tech helpdesk support Januari 2022
Proven experience as technical helpdesk or other customer support role. Direct unresolved issues to the next level of support personnel.
Handle all inbound calls pertaining customer general inquiries, comments, complaints, feedback and other raising issue related to the company’s products.
Minimum 6 years of relevant professional experience in the IT environment, especially in the operations of IT support and service delivery.
Work closely with tech lead/ CTO. Integration with CRM, helpdesk, e-Commerce. Support on-going chatbot projects on web, Facebook messenger, WhatsApp.
Testing and Quality Assurance Business Applications Software Development Technology Infrastructure System Integration Application Development and Maintenance…
Minimum 1 year experience in a L1 helpdesk / tech support process providing remote support for Laptops / Desktops / LAN Issues / Printer Configuration etc.
Additional skill/knowledge (optional), if acquired, will be an added advantage in complementing the remote support role*. Help Desk Role for Physical System.
Direct unresolved issues to the next level of support personnel. Good understanding of computer systems, mobile devices and other tech products.
Minimum 5 years of experience in Information Security Management predominantly in Governance, Risk and Compliance role.